Privacy Policy

ALTIVIA (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ALTIVIA.com (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

Non-Personal Information

We may automatically collect non-personal data, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Site

  • Referring website

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze Site usage. You can control cookies through your browser settings.

How We Use Your Information

We use collected information for the following purposes:

  • To provide, operate, and improve our services

  • To respond to inquiries and customer service requests

  • To send promotional communications (if you opt-in)

  • To comply with legal obligations

  • To prevent fraud and enhance security

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate the Site or provide services (e.g., hosting services).

  • Legal Compliance: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your Choices and Rights
Opting Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in the emails.

Accessing, Updating, or Deleting Your Information: You may request to access, update, or delete your personal information by contacting customer service.

Cookie Preferences: Most web browsers allow you to control cookies through settings. Disabling cookies may impact the Site’s functionality.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, no internet-based system is 100% secure.

Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

By using our Site, you acknowledge that you have read and understood this Privacy Policy.